Methodology and Approach

Part of what makes us different is the range of methodologies we use, and our approach. It is the combination of these methodologies and approaches that gets results.
As the CEO of a leading automotive organisation in China said recently:
“The thing about you guys is that what you do really works.”

Partnering
  • Our relationship with our clients is one of Partnering and Co-inventing. This is when we do our best work and get our best results.
Structure
  • One off interventions do not work, other than in the short term. We tailor structured on-going solutions that lead to transformational change, which sticks.
Head – Heart - Hand
  • Head. Our solutions are strategic, based on the latest theory and thinking, and tailored based on rigorous needs analysis and understanding of the client’s business and context.
  • Heart. Transformation and change involves connecting with people ‘below the waterline’ of the iceberg. Our interventions are carefully designed to ensure that our team connects with your team, and that your team connects with each other, in order to open the possibility for change.
  • Hand. We will not give you a report explaining what you need to do and leave you to implement it. We will work with you on the How as well as the What, and guide you down the path to execution.
Transformational
  • Our definition of transformation is ‘change that does not change back’. This is the kind of impact that our clients are looking for and this is the core focus of our work.
Tailored
  • Our experience is that the best solutions are tailored solutions. We are experts in the design of development journeys and tailor all of our work. We know from tracking the ROI that it’s worth the time and effort.
Our way of consulting
  • We only work in the areas where we are experts
  • Our aim is to ‘walk hand in hand with the client but one step ahead’
  • We work on the How as well as the What
  • We help you to execute the plans as well as develop them
  • We bring clarity to complex situations
  • We keep it simple
Our way of facilitating
  • We know that the answers generally lie within the group
  • Visual, experiential, involving, interactive, varied, practical
  • We engage everyone in the room with multiple styles
  • We are multi-lingual where necessary
  • Our roots are in experiential learning and we bring this into the room
Our way of doing assessments
  • We assess our work on individual, team and organisation levels
  • We show clients that you can and should measure the soft stuff and how to do it
  • We will not force our assessments on you. We are happy to use your assessments if you have them, and will discuss with you the best assessment approach and tools.
Our way of training
  • We know people learn experientially
  • Visual, engaging, participative, experiential
  • No death by Powerpoint
  • We measure the ROI
Our way of coaching
  • We go through a careful process of discovery, clarifying and aligning with what the client wants to achieve
  • We believe that chemistry is crucial and take time to ensure we have the best coach for each individual coachee
  • We create an environment to bring implicit beliefs, values and needs into the conscious
  • We build the coachee’s capability on 3 levels: leading self, leading their team and leading their organisation
Our way of coaching
  • We go through a careful process of discovery, clarifying and aligning with what the client wants to achieve
  • We believe that chemistry is crucial and take time to ensure we have the best coach for each individual coachee
  • We create an environment to bring implicit beliefs, values and needs into the conscious
  • We build the coachee’s capability on 3 levels: leading self, leading their team and leading their organisation
Our way of consulting
  • We only work in the areas where we are experts
  • Our aim is to ‘walk hand in hand with the client but one step ahead’
  • We work on the How as well as the What
  • We help you to execute the plans as well as develop them
  • We bring clarity to complex situations
  • We keep it simple
Our way of facilitating
  • We know that the answers generally lie within the group
  • Visual, experiential, involving, interactive, varied, practical
  • We engage everyone in the room with multiple styles
  • We are multi-lingual where necessary
  • Our roots are in experiential learning and we bring this into the room
Our way of doing assessments
  • We assess our work on individual, team and organisation levels
  • We show clients that you can and should measure the soft stuff and how to do it
  • We will not force our assessments on you. We are happy to use your assessments if you have them, and will discuss with you the best assessment approach and tools.
Our way of training
  • We know people learn experientially
  • Visual, engaging, participative, experiential
  • No death by Powerpoint
  • We measure the ROI
Partnering
  • Our relationship with our clients is one of Partnering and Co-inventing. This is when we do our best work and get our best results.
Structure
  • One off interventions do not work, other than in the short term. We tailor structured on-going solutions that lead to transformational change, which sticks.
Head – Heart - Hand
  • Head. Our solutions are strategic, based on the latest theory and thinking, and tailored based on rigorous needs analysis and understanding of the client’s business and context.
  • Heart. Transformation and change involves connecting with people ‘below the waterline’ of the iceberg. Our interventions are carefully designed to ensure that our team connects with your team, and that your team connects with each other, in order to open the possibility for change.
  • Hand. We will not give you a report explaining what you need to do and leave you to implement it. We will work with you on the How as well as the What, and guide you down the path to execution.
Transformational
  • Our definition of transformation is ‘change that does not change back’. This is the kind of impact that our clients are looking for and this is the core focus of our work.
Tailored
  • Our experience is that the best solutions are tailored solutions. We are experts in the design of development journeys and tailor all of our work. We know from tracking the ROI that it’s worth the time and effort.